Who’s really driving those ‘autonomous’ delivery robots? An army of humans behind the scenes
Los Angeles Times
•
March 17, 2022
Ready to meet Coco?
Sign up your business today!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
How it works
Customer places an order
Coco drives to the restaurant
to pick up the order
Merchant loads Coco
Merchant staff loads the Coco as soon as the food is ready to go—No wait time
Coco delivers to customer
Coco arrives to the customer in 15 minutes or less. The customer enjoys their order!
Experience perfect deliveries
No more delivery headaches.
1.
Better Food Quality
Food leaves the merchant the moment it's ready, preserving temperature and deliciousness
2.
Happier Staff
Instant hand-offs, no confusion and fewer couriers in the restaurant
3.
Cost Savings
20-50% cost savings when switching from traditional courier services
4.
Unique Experience
Unique experiences create return customers
Now partnering with
Main Chick Hot Chicken!
100+ merchant partners including...
With Coco we are saving $2-6 per delivery versus some competing providers, which drives huge differences in a restaurant's bottom line. If a concept has a $20 average check and net margins of 15%, you can see that this cost savings could make or break a very delivery-heavy concept.
Coco is a game changer with Colony's "Next Man Up" focus. It eliminates tediously waiting for the courier assigned to each order to arrive for that order. We can have 30-50 orders (from 20 different kitchens) on a shelf with 25 drivers waiting and none match! With Coco, any order can be placed in any robot.
At peak, we get 50-60 orders per hour. To prep and ship that volume, we need to be as efficient as possible in our prep and load processes… With Coco, there’s no disruption to our kitchen flow, no shelf wait time, and no order-matching, so we can load immediately and into any robot, which alleviates stress in our kitchen and gets food out the door much faster.
See how COCO compares to
traditional delivery
Immediate delivery when food is ready
Insulated container throughout trip
Minimal or no staff training required
Trained remote drivers, not contractors
Deliveries in under 30 minutes, even during rush
Fun and unique delivery experience
Instant restaurant support (no phone tree)
Recent Press
More press
